Stokke Trailz Pushchair Chassis recalled
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The following notice has been issued by the manufacturer:
Important Product Recall
Stokke® Trailz™ Pushchair Chassis
Stokke® has taken the decision to recall the Stokke® Trailz™ Pushchair Chassis following a limited number of customer reports that the handle joint of the Stokke® Trailz™ may break during use potentially causing a fall hazard.
Whilst no injuries have been reported, Stokke® requests that all customers in possession of Stokke® Trailz™ stop using the product immediately.
Customers who have purchased the Stokke® Trailz™ should contact Stokke® directly to register for this essential upgrade by sending the information below to the dedicated Stokke® address email@example.com
– Full name, address and contact details
– Date of Purchase
– Place of purchase
– Serial number (Located underneath the plate between the two front wheels)
Or by contacting Stokke® Customer Services on +49 7031611580 (Germany)
A different Stokke® chassis will be made available, upon request, whilst your Stokke® Trailz™ chassis is being upgraded.
This action is being undertaken to ensure the safety of our customers as a continuous commitment to maintain the highest possible standards of safety and product quality at all times. We apologise for any inconvenience this may cause.