RED5 balancing boards recalled
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Self Balancing Boards sold at RED5 – recall
The following notice has been issued by the retailer (it is an updated version of a recall posted in December):
IMPORTANT PRODUCT RECALL
FLYWHEELS, SMARTGLIDER & AIRWHEELS SELF BALANCING BOARDS
|Flywheels Black||Flywheels Red||Flywheels White||SmartGlider Cool White||SmartGlider Dazzling Red||SmartGlider Jet Black||Airwheel Airboard||Airwheel X3|
We have identified identified that these products may not be fully compliant with British Standards and may be a safety/fire hazard. We are asking customers to return the product with the mains plug, charger and proof of purchase to their local Menkind or RED5 store for a full refund.
This notice only applies to Flywheel, SmartGlider and Airwheel products purchased from RED5.
We recommend that you return your product as soon as possible. Further information and advice from Trading Standards can be found on the BBC website http://www.bbc.co.uk/news/business-35109728
We take the quality and safety of our products extremely seriously and would like to apologise to customers affected for any inconvenience this may cause. Customers who have a query should contact Customer Services:0333 577 7334 or help @RED5.co.uk
A list of our stores can be found at:
Menkind stores: http://www.menkind.co.uk/storelocator/
RED5 stores: http://www.red5.co.uk/store-finder/
Unit B, Saxon Way, Priory Park, Hessle, HU13 9PB