Elica Cooker Hoods – safety notice
This post has already been read 359 times!
ELICA COOKER HOODS
IMPORTANT SAFETY NOTICE.
Despite rigorous quality control procedures, Elica has found that in some instances there is a small chance of receiving an electric shock while using one of their Cooker Hoods.
Only a small number of Elica Cooker Hoods are affected. These are identifiable through the Model Codes and Serial Number Range indicated in this table:
|Brand||Model||Serial Number Range – (F.Nr.)|
|ELICA||CH 60 SS
CH 60 BL
CH 90 SS
CH 90 BL
|From 132100001 to 134299999|
Customers owning one of the affected Cooker Hoods should isolate the Cooker Hood from the electricity supply by switching off the power supply to the Cooker Hood.
The Model code and Serial Number (F.Nr.) of the Cooker Hood are on the rating plate, which can be found on the left hand side of the inner wall, behind the metal grease filters (see illustration below).
If your details exactly match the Model Code and Serial Number Range outlined in the table above, you may have an affected model and require a free repair by one of our technicians.
This issue is isolated to units manufactured between 20th May 2013 and 20th October 2013 inclusive. Products manufactured before and after this date range are outside of the serial number range and are not affected.
Customers who own an affected Cooker Hood please contact our HELPLINE on 01252 351111 between the hours of 09:00 a.m. and 04:30 p.m. Monday to Friday or e-mail us at: firstname.lastname@example.org
If your appliance is affected, you must contact our Call Centre above in order for us repair your appliance.
THIS SAFETY NOTICE DOES NOT AFFECT ANY OTHER ELICA PRODUCT.
We apologise for any inconvenience this may caused and thank you for your cooperation.
Via Ermanno Casoli, 2
60044 – Fabriano (Ancona)