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Dimplex Portable 10L Dehumidifiers – recall

15 February 2016 - Electronic recalls - admin - No Comments

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 The following notice has been issued by the manufacturer:

Product Safety Notice – Dimplex Portable Dehumidifier – DXDH10N & DH212

dimplex dehumidifier

 

A safety issue has been identified with a batch of Dimplex portable 10L dehumidifiers. A component on the printed circuit board may overheat, resulting in the product catching fire.

Affected products can be identified by the Serial Number, which is located on the product rating plate.  This is accessible by removing the water tank.

The Serial Number of affected products start with: 0, 1 or 2.

dimplex code

Only the 10L model is affected. Dehumidifiers with a different model or that start with a different serial number are not affected.

What to do if you have an affected dehumidifier:

STOP USING IT immediately by switching it off at the mains socket and then unplug the dehumidifier from the socket.

 Call our Helpline on 0800 028 53 86

(Monday–Thursday, 8.30am – 7pm, Friday 8.30am – 6pm and Saturday, 8.30m – 12.30pm)

Republic of Ireland 1 – 800 – 569569

(Monday-Friday 9:00am – 5pm)

so we can arrange a replacement product.

If you are affected by this Safety Notice, we urge you to contact us about this important safety issue as soon as possible.

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